Cancellation & Refund Policy

Refund, Return & Cancellation Policy

Last Updated: August 16, 2026

At Attreze, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Return Policy

You may request a return within 5 days of receiving your order.

To be eligible for a return, the item must:

Be unused, unworn, and unwashed.
Have all original tags attached.
Be returned in its original packaging.
Be accompanied by the original invoice or proof of purchase.

Items that do not meet these conditions may not be eligible for a return.

How to Request a Return

To initiate a return, please email us at attrezewear@gmail.com within 5 days of delivery.

After your request is reviewed and approved, we will provide return instructions.

Please Note:

Return shipping charges are the responsibility of the customer unless the product received is damaged, defective, or incorrect.
Returns sent without prior approval will not be accepted.

Damaged, Defective or Incorrect Products

Please inspect your order immediately after delivery.

If you receive:

A damaged product
A defective product
An incorrect item

Please contact us within 48 hours of delivery with clear photographs of the product and packaging. We will review the issue and arrange a replacement or refund where applicable.

Non-Returnable Items

The following items are not eligible for return:

Products purchased during clearance or sale.
Gift cards.
Customized or personalized products.
Items damaged due to misuse or improper handling after delivery.
Products returned without original tags or packaging.

Exchange Policy

Currently, Attreze does not offer direct product exchanges.

If you require a different size or product, please return the eligible item following our return policy and place a new order separately.

Cancellation Policy

Orders can be cancelled only before they are dispatched.

Once an order has been shipped, it cannot be cancelled. However, eligible products may be returned according to this policy.

To request cancellation, contact us immediately at attrezewear@gmail.com or call +91 7219438988.

Refund Policy

Once we receive your returned product, it will be inspected for eligibility.

If your return is approved:

The refund will be processed to your original payment method.
Refunds are generally completed within 7–10 business days after approval.
Depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.

If you have not received your refund within 15 business days after approval, please contact us.

For any questions regarding returns, cancellations, or refunds, please contact:

Attreze Customer Support

📧 Email: attrezewear@gmail.com

📞 Phone: +91 7219438988